Employment
Technical Communicators hold a great deal of positions across myriad fields. We can be found in IT, publishing, communications, marketing, public relations, research and development, human resources, education, quality assurance, corporate management, healthcare, government, business development, planning and project management. We are writers and editors of computer code, software, manuals, help media, online content, presentations, speeches, business and proposal plans, IRBs, research studies, scholarly journal articles, books, encyclopedia entries, press releases, job descriptions and resumes. Our titles include editor, technical writer, copy writer/editor, contract specialist, grant writer, public relations specialist, usability expert, translator, content developer, documentation specialist, indexer, information architect/designer, instructional designer, curriculum planner, researcher, teacher, technical illustrator, human factors professional, visual designers and Web designer/developer.
Job Announcements
If you would like to employ a technical communicator, or if you have information about a job opening or internship, contact our chapter’s Employment Manager.
If you are a member seeking employment, browse Local Positions Available, follow links to the Web sites of known Employers of Technical Communicators, or check out the Placement Agencies/Recruiters, Job Search Engines/RSS Feeds or Other Resources provided.
DISCLAIMER—STC does not recommend people for jobs, recruit applicants for employers, or determine if a position offering is legitimate. The responsibility of verifying information and judging qualifications rests with the job seeker and the employer.
Local Positions Available:
MANAGER BRAND CULTURE & INTERNAL COMMUNICATIONS (Homewood), Hilton Hotels Corp., Memphis, TN 38117
(posted July 13, 2010)
Salary Range: Unknown, commensurate
Job Type: Full Time, Permanent
Closing Date: Unknown
Duties: Is responsible for assisting with the development and managing the culture and internal messaging delivery for the Homewood and Home2 brands, for deploying all culture and communications to internal audiences - which includes: Homewood & Home2 General Managers, Sales Managers and Hotel Team Members; Homewood and Home2 Owners, Franchisees and Management Company Representatives; and Homewood & Home2 Brand Team Members and other HW Team Members. Will also be responsible for writing, presentations, and strategic project planning. This would involve the ability to analyze current communication strategies and gathering feedback from the above-referenced audiences. Develops and implements all hotel level communication, reward and recognition efforts and liaison for brands on all brand and team meetings/conferences. Identifies opportunities and develops new tools and resources to enhance and support the delivery of brand programs on a day-to-day basis with all constituents. Will facilitate and implement culture programs for the Homewood and Home2 brands - this includes internal messaging (where needed), training programs and development, team meetings, and other important areas. In addition, this individual manages other projects with third-party vendors, including graphic designers, writers and technology companies..
Requirements: Four (4) year college degree, minimum of two years experience in writing and project management. Proficiency with MS Word, Excel, PowerPoint and Outlook.· Minimum two years in direct sales. Bachelor's degree with concentration in English, Marketing/Communications or Social Sciences preferred. Two to four years experience in internal marketing and communications, and two+ years in hotel experience preferred
How to Apply: EOE/AA—to apply for this position, please go to http://appclix.postmasterlx.com/index.html?pid=c216459d29abeb240129acd90d720adb&source=indeed.
TECHNICAL DATA SPECIALIST/TECHNICAL WRITERS, FedEx Air Ops, Memphis, TN 37501
(posted July 13, 2010)
Salary Range: Unknown
Job Type: Unknown
Closing Date: Unknown
Duties: Technically trained writers who support the development of the technical publications necessary to safely and legally operate and maintain our fleet.
Requirements: Unknown
How to Apply: To apply for this position, please go to http://fedexairops.hodesiq.com/job_detail.asp?JobID=1957051&user_id=.
COMMUNICATIONS DIRECTOR FOR TENNESSEE, Stand for Children, Memphis, TN
(posted July 13, 2010)
Salary Range: Commensurate with education and experience
Job Type: Full time
Closing Date: August 29, 2010
Duties: Produce and manage the organization’s online and print content to ensure that all communications are compelling, effective, and representative of the organization’s values and mission to improve public education. Serve a crucial role in continuing to build the profile of Stand for Children as a leading political voice in education reform and to motivate thousands of parents, educators, and concerned community leaders to get involved. Work with Tennessee staff to test innovative new communications tools and messages and with the national staff. Create compelling, persuasive, relevant, and accurate communications content that will increase visitors’ engagement with the organizations (in close collaboration with the Communications Coordinator, Website Coordinator and members of the Digital Team) and build community support for Memphis City Schools; Create awareness campaigns that use innovative social media tools to engage members of the community most effectively; Produce content for newsletters and other print communications that will support fundraising and state-based campaign goals; Edit a range of organizational and state- and campaign-focused written materials to ensure clarity, conciseness, and effectiveness; Help track local media coverage.
Requirements: Strong commitment to Stand for Children and Stand for Children Leadership Center’s shared goal of improving public schools. Minimum of 3-5 years experience in communications (campaign writing, online writing, or marketing-related writing experience a plus). Knowledge of public education issues or experience creating high-impact advocacy campaigns. Outstanding and fast writer and editor. Ability to set and adhere to strict deadlines; comfortable working in a fast-paced, ever-shifting campaign environment. Excellent planning and organizational skills. Exceptional attention to detail. An entrepreneurial, learning orientation and an ability to embrace and incorporate direct feedback. A tremendous drive and strong ability to achieve outcomes.
How to Apply: Stand for Children and Stand for Children Leadership Center are equal opportunity employers and candidates of color are strongly encouraged to apply. To apply for this position, please go to http://stand.org/careers to fill out our online application, including submitting a resume and cover letter.
PRODUCT COMMUNICATIONS SPECIALIST, Smith & Nephew Inc., Memphis, TN
(posted July 13, 2010)
Tracking Code: 2010590
Salary Range: Unknown
Job Type: Fulltime/Regular
Duties: Responsible for management of marketing data, coordination of documentation, written communication, and administration for all assigned managers and directors. Liaison between managers, sales force, surgeons, and in-house personnel. Must be able to work independently, work well under pressure as well as immediately handle product related questions surrounding availability, pricing, sales promotions, and product specifications in the absence of a manager, usually while coordinating heavy telephone traffic from internal departments and external customers.
Requirements: Microsoft Office knowledge (Word, Excel, Powerpoint, and Outlook); Matrix, SAP, BPICS experience preferred. High school diploma or equivalent; associate's or bachelor's degree in Business or Marketing is preferred. Minimum 5 years customer service/marketing experience with problem solving and computer service - bachelor's degree may substitute for 4 years of experience.
How to Apply: Apply at http://hostedjobs.openhire.com/epostings/submit.cfm?fuseaction=app.dspjob&jobid=305881&company_id=15622&jobBoardId=1112 or http://memphis.jobnewsusa.com/job/G615N612B615L633A636M633V618I639.aspx.
LEAD SPECIALIST, COMMUNICATIONS AND PUBLIC RELATIONS, MLGW, Memphis, TN
(posted July 13, 2010)
Tracking Code: 2855171
Salary Range: Unknown
Job Type: Fulltime
Duties: Train/direct and perform activities in an assigned area of the Communications and Public Relations Department which include internal/external communications, community relations, and media relations to promote customers’ awareness of Division services and to keep employees informed of Division activities.
Requirements: Bachelor’s degree in Journalism, Communication, Public Relations or related field. Must have a minimum of 2-4 years professional-level experience in developing, implementing and conducting public relations/community relations and employee communication programs. May require a thorough knowledge of governmental low-income programs and fundraising depending on assigned area. Works majority of the time in office.
How to Apply: Apply at http://hotjobs.yahoo.com/job-JJSRG9T7YC9;_ylc=X3oDMTEwdGF1MjFoBF9TAzM5NjUxMDMzNQRjYXQDT1RIBHBjb2RlAzUwNTg0?source=partner&scode=50584.
SENIOR SPECIALIST–INTERNAL COMMUNICATIONS, GE Capital - Aviation Financial Services, Memphis, TN 38141-8394
(posted July 13, 2010)
Job #: 1225302
Salary Range: Unknown
Job Type: Unknown
Duties: Drives and reinforces understanding of GE strategy, culture and policies by developing and delivering integrated communications plans for Asset Management Services and broader GECAS platform. Works with business leaders to drive business and cultural initiatives and to measure employee engagement and gather opinion trends and feedback. Focused on daily execution of tasks, developing solutions based on growing subject expertise. Occasionally represents the department or function at a broader level. Responsibilities— Develop and execute internal communications plans supporting key initiatives/ programs within the business, including quarterly broadcasts, monthly CEO communications, Growth Playbook support, etc. utilizing internal e-newsletter, intranet, web chats, roundtables, rolling out Corporate initiatives (e.g. HeathAhead) and managing communication toolkit & engagement training, and other as needed. Helps to drives consistency in planning and message tailoring by specific audiences. Ensures messages are driven down into the business using a variety of vehicles to reach all audiences. Partners with Human Resources on key activities/initiatives. Coordinates Community Relations communication and execution. Integrates public relations efforts and messaging for Asset Management Services. Drive employee feedback mechanisms with HR, including GE Opinion Survey administration, analysis, action planning and communications. Work with MarComm to manage intranet & coordinating external wins with internal messages.
Requirements: Basic- Bachelor’s degree with 5 years experience in communications, public relations or other related field (such as journalism). Essential Qualifications- Must have unrestricted authorization to work in the United States. Must be willing to comply with pre-employment screening, including but not limited to, drug testing, reference verification and background check. You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.Must be willing to travel 10% of the time. Additional Eligibility- GE will only employ those who are legally authorized to work. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen. Desired Characteristics- Experience interacting with executive leadership and all levels of the organization. Strong writing and editorial skills. Experience in social media tools. Possesses execution skills, consistently meeting deadlines. Experience developing and delivering training programs. Possesses presentation and negotiating skills. Possesses planning and prioritizing skills. YOU MUST BE ABLE TO SATISFY THE REQUIREMENTS OF SECTION 19 OF THE FEDERAL DEPOSIT INSURANCE ACT.
How to Apply: Must submit resume through www.gecareers.com (externals) or your EMS via COS (internals) to be considered for this job opening. Apply at https://xjobs.brassring.com/1033/ASP/TG/cim_jobdetail.asp?jobId=819250&PartnerId=54&SiteId=5346&type=search&JobReqLang=1&recordstart=1&codes=WB2345
INSTRUCTIONAL DESIGN SPECIALIST, ServiceMaster, Memphis, TN
(posted July 13, 2010)
Salary Range: Unknown
Job Type: Unknown
Duties: This position is responsible for developing new training curriculum as well as revising and maintaining existing training curriculum. Ensure all material is consistent and aligned with training and development guidelines. Analyze training needs, timelines and deliverables. Develop new, and revise and maintain existing training curriculum and documents utilizing performance based objectives in support of company business needs and initiatives. Approve material developed outside of Associate Education Development team for consistency and alignment with legally approved creative checklist and training and development guidelines. Perform needs analysis to determine training needs, timelines, deliverables and methodologies, i.e. Instructor-led, Web-based, pod-casts, etc., which may result in the creation of a project plan. Serve as resource on department and company project teams. Designs learning evaluation tools lending to the analysis of training effectiveness and return on investment. Perform train the trainer sessions for transition of curriculum for delivery.
Requirements: Competencies- ServiceMaster Objectives; Customer Orientation/Positive Impact; Results Orientation/Sense of Urgency; Change Mastery; Relationship Building/Sensitivity; Problem Solving and Decision Making; Initiative. Education and Experience Requirements- Associate’s degree or equivalent college or technical school preferred, or one to three years design or development experience and/or training required; or equivalent combination of education and experience required. Knowledge, Skills, and Abilities- Creativity; Attention t detail; Project Management Skills; Excellent oral and written communication skills; Adaptability; Dependability; Initiative; Comfortable interacting with executive leadership; Team player with the ability to work individually.
How to Apply: Apply at http://jobs.servicemaster.com/tennessee/corporate/instructional-design-specialist-jobs.
Employers of Technical Communicators
Memphis Area
ALSAC <http://www.stjude.org/careersalsac>
AutoZone <http://www.autozoneinc.com/careers/index.html>
Buckman Laboratories <http://www.buckman.com/eng/employment.html>
CACI <http://www.caci.com/job/apply.shtml>
Christian Brothers University <http://www2.cbu.edu/cbu/resources/jobs/index.htm>
Cook Systems International <http://vurv.cooksys.com/careerportal/default.cfm>
Crew Training International <http://www.cti-crm.com/employment/listing.php>
FedEx <http://fedex.hodesiq.com/careers/job_search.aspx?User_ID=>
International Paper <http://www.internationalpaper.com/our%20Company/Careers/index.html>
LeBonheur<http://www.methodisthealth.org/portal/site/methodist/menuitem.29ae20300fcade5d34ad531011b18a0c/>
Medtronic <http://www.medtronic.com/careers/>
QSource <http://www.qsource.org/jobs.htm#mem>
Science Applications International Corporation (SAIC) <http://www.saic.com/career/>
Sedgwick CMS < http://www.sedgwickcms.com/careerresources/>
Seedco < http://www.seedco.org/about/jobs.php>
ServiceMaster < http://corporate.servicemaster.com/careers.asp>
Smith & Nephew <http://global.smith-nephew.com/master/2491.htm>
St. Jude <http://www.stjude.org/jobs>
Thyssen Krupp Elevator Manufacturing < http://www.thyssenkruppelevator.com/career.asp>
University of Memphis <http://bf.memphis.edu/hr/employment/>
The University of Tennessee (UT) < http://iris.tennessee.edu/employment/current-ext.htm>
UT Health Science Center <http://www.utmem.edu/hr/Employment/>
National
US Federal Government <http://www.usajobs.gov/>
State of Tennessee <https://ecmats.state.tn.us/eCMATS/>
Other states <https://ecmats.state.tn.us/eCMATS/ >
W3C <http://www.w3.org/Consortium/Recruitment/>
Placement Agencies/Recruiters That Specialize in Technical Communicators
BreakthroughIT <http://www.breakthroughit.com/>
Clarity Technical Communications <http://www.claritytechwriters.com>
MRI Network <www.mrinetwork.com>
ProSpring <http://www.prospringstaffing.com/index.php>
Randstad <www.randstad.com>
Robert Half Technology <www.RobertHalfTechnology.com>
Training Pros <http://www.training-pros.com>
Writing Assistance, Inc. <http://www.writingassist.com/jobs.html>
Job Search Engines/RSS Feeds for Technical Communicators
BrassRing (high tech jobs) <http://www.careerbuilder.com/default.aspx?lr=cbbrass&cbRecursionCnt=1&cbsid=9a0dceb1eb7644628655892ebe2fe337-306945696-JS-5>
CareerBuilder <http://www.careerbuilder.com/>
ComputerWork.com < http://computerwork.com/>
Government RFP/bid opportunities <http://www.governmentbids.com/>
Indeed (offers RSS feeds) <http://www.indeed.com/jobs?q=writer&l=&from=gphlast>
Job Central National Labor Exchange <http://www.jobcentral.com/>
JobServe < http://www.jobserve.us/>
LinkedIn Jobs < http://www.linkedin.com/jobs>
Monster < http://www.monster.com/>
ProBonoLink (often networks to paying jobs) < http://www.probonolink.org/>
TECHWR-L <http://www.techwr-l.com/ed_classified/tid/7>
Work at home opportunities <http://www.ratracerebellion.com/>
Yahoo! Directory < http://dir.yahoo.com/Business_and_Economy/Employment_and_Work/>
Other Resources
Strictly STC
STC Career Center <http://jobs.stc.org/home/index.cfm?site_id=360>
STC Job Seeker BootCamp <http://stc.org/membership/job-seeker-boot-camp-intro.asp>
STC Online Certificate Courses <http://www.stc.org/edu/online-certificate-courses.asp>
STC 2008 Salary Database <http://www.stc.org/pFiles/pdf/2008-Salary-Database.pdf>
STC’s Notebook blog <http://notebook.stc.org/>
Outside STC
EServer TC Library < http://tc.eserver.org/dir/Consulting>
The National Association for the Self-Employed (NASE) <http://www.nase.org/Home.aspx>
Paycheck calculator < http://www.paycheckcity.com/>
Relocation information < http://www.homefair.com/index.asp?cc=1>
Salary survey < http://www.salaryexpert.com/>
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